Privacy Policy

Introduction

Lumos Solutions (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://lumos-solutions.com or use our services.

Information We Collect

We may collect the following types of information:

Personal Information
Information that identifies you as an individual, such as your name, email address, phone number, or other information you voluntarily provide when contacting us or using our services.

Usage Data
Information collected automatically when you interact with our website, including IP address, browser type, device information, pages visited, and time spent on the site.

Third-Party Platform Data
If you choose to connect our services with third-party platforms such as Facebook or Instagram, we may receive certain information from those platforms depending on the permissions granted by you. This may include public profile information or page-related data necessary to provide our services.

How We Use Your Information

We use collected information to:

  • Operate and maintain our website and services

  • Improve functionality and user experience

  • Respond to inquiries and provide support

  • Send service notifications and updates

  • Integrate with third-party services such as Facebook and Instagram APIs when authorized by the user

Sharing Your Information

We do not sell or rent personal data.

We may share information with:

Service Providers
Third-party vendors who assist in operating our website or delivering services.

Legal Authorities
When required to comply with legal obligations or protect our legal rights.

Cookies and Tracking Technologies

We use cookies and similar technologies to analyze website traffic and improve user experience. You may disable cookies through your browser settings.

Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, or misuse.

Your Rights

Depending on your jurisdiction, you may have rights including:

  • Access to your personal data

  • Request correction or deletion of data

  • Restrict or object to data processing

  • Withdraw consent where processing is based on consent

Data Deletion

Users may request deletion of their data associated with Lumos Solutions services or integrations with third-party platforms such as Facebook or Instagram.

For instructions, please visit:

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Lumos Solutions
Email: [email protected]
Website: https://lumos-solutions.com